Privacy Policy

1. Introduction

Seattle Luxury Drive (“we,” “our,” or “us”) operates the website seattleluxurydrive.com (the “Site”). We are committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains what information we collect when you use our Site, how we use it, and the choices available to you.

By using our Site, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Information you provide directly:

• Reservation requests: name, email address, phone number, pickup and dropoff locations, service type, rental type, preferred dates, estimated hours, and any special requests or occasion details.
• Contact form submissions: name, email address, phone number, and your message.

Information collected automatically:

• Usage data including pages visited, session duration, referring URLs, and general browser and device information, collected through Google Analytics and PostHog.
• Cookies and similar tracking technologies as described in Section 6 below.

3. How We Use Your Information

We use the information we collect to:

• Respond to your reservation requests and general inquiries
• Coordinate and confirm your transportation service
• Send booking confirmation emails and service-related communications
• Understand how visitors use our Site so we can improve our content and user experience
• Comply with applicable legal obligations

We will not use your personal information for unsolicited marketing communications without your explicit consent.

4. Information We Do Not Share

We do not sell, rent, or trade your personal information to third parties. We may share limited information with third-party service providers who help us operate our Site and deliver our services, as described in Section 5. These providers are contractually obligated to use your information only as directed by us and in accordance with applicable law.

5. Third-Party Service Providers

6. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies for the following purposes:

• Analytics cookies (Google Analytics, PostHog): Collect anonymous data about how you use our Site to help us understand and improve the user experience.

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our Site.

7. Data Retention

We retain your contact and reservation information for as long as reasonably necessary to deliver our services, maintain business records, and comply with applicable legal obligations. If you would like your personal information deleted, please contact us using the information in Section 10 and we will process your request promptly.

8. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict certain types of processing of your information
• Withdraw consent where our processing is based on consent

To exercise any of these rights, please contact us using the information below. We will respond within a reasonable timeframe.

9. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or loss. Your data is stored on secure infrastructure with encryption at rest and in transit. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our Site is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the “Last updated” date at the top of this page. Your continued use of our Site after changes are posted constitutes your acceptance of the updated policy. We encourage you to review this page periodically.

12. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how your information is handled, please contact us: